Store Fit Audit™
See where customers hesitate before they buy.
Store Fit Audit™ looks at your online store the way a customer does, and shows where they stop being sure—about size, fit or what happens if it’s wrong. You get a score, the evidence and what to fix first.
Six moments where a customer stops being sure.
We walked through the weak version of HALYARD as a customer would. These are the moments the audit flags—and what the report says to fix.
1 / 6 · Is shipping free?
The banner and the bag disagree.
The banner says free UK shipping. The bag says the delivery cost will be emailed later. The customer still doesn’t know what they’ll pay.
Screenshots from HALYARD, a fictional demonstration store built by LIVVIUM.
How it works
From your store link to clear priorities, in three steps.
The free audit needs no payment. We review your live store exactly as a customer sees it.
Sample report
What the report shows.
These are the HALYARD reports for both versions of the store. Same method, same five areas—very different results.
HALYARD · Store Fit Audit™
Size confidence is too low to trust at checkout.
Confidence maturity
Stage 1 of 5- 1Now
- 2
- 3
- 4Strong store
- 5
How this score compares
- This store26
- Strong store74
- Best in class86
- 23
- Pages reviewed
- 6
- Product pages
- 5
- Collections
- 4
- Confidence gaps
Scorecard
| Area | Score |
|---|---|
| Size clarity | 9/20 |
| Model and measurements | 2/20 |
| Fit in the photos | 8/20 |
| Fit described the same way | 4/20 |
| Help choosing | 3/20 |
Top findings
- Six products use five different size systems: S–XL, S–M–L, 30/32/34 and 46/48/50.
- Tops measure the chest laid flat; trousers measure the waist all the way around.
- No page says the model’s height or the size they’re wearing.
First fixPut every piece on the same size letters.
Free and Premium
Start free. Go deeper when it’s useful.
Every audit starts with a free report. If you want the full picture, Premium opens everything in it.
Free
Free Core Audit
- Your confidence score and stage
- What we reviewed: pages, products and collections
- Screenshots of what works and what doesn’t
- Your top three findings
- The first fix to make
Optional upgrade
Premium Deep Dive
- Scores for all five areas
- Every screenshot from the review
- Where the sale stalls at Add to bag
- All fixes, in the order to make them
- How ready the store is for a sizing tool
- A 90-day plan
- A 30-minute review call with LIVVIUM
Why Store Fit Audit™
It sees your store the way a customer does.
Most stores don’t lose the sale on the product. They lose it where the customer stops being sure.
Fix what the audit finds.
Each gap points to a part of the customer journey LIVVIUM can help with.
Common questions.
AA short report with your confidence score, what we reviewed, screenshots of what works and what doesn’t, your top three findings and the first fix to make.
AYes. The core audit needs no payment. The Premium Deep Dive is an optional upgrade.
AFive areas that shape a size decision: whether the sizes are clear, whether the page says who is wearing what, whether the photos show the clothes on a body, whether fit is described the same way everywhere, and whether anything helps the customer choose.
AFashion ecommerce teams, brand and marketing teams, and anyone deciding what to improve next on the store.
AThe five areas are public. The exact scoring, weighting and calibration stay private, and LIVVIUM updates the method as ecommerce changes.
AYou can fix the gaps yourself using the report, or work with LIVVIUM on what it found—for example through Sizing, Virtual Try-On & Styling.