LIVVIUM

About LIVVIUM

Building more connected customer journeys.

LIVVIUM is a retail technology and innovation company helping brands connect ecommerce, physical retail and what happens after purchase.

We combine practical retail thinking, specialist technology and working digital infrastructure around the customer journey.

Explore Our Solutions

Core principles

  1. 01

    Connected across the journey

    We connect discovery, decision, physical experience and what happens next.

  2. 02

    Applied in the real world

    Ideas are tested through practical tools, demonstrations and live environments.

  3. 03

    Human-centred

    Technology should help people understand, decide and continue—not add unnecessary friction.

What we do

From insight to working experience.

LIVVIUM helps brands identify where a customer journey is losing clarity or momentum, apply the appropriate capability and learn from how it works in practice.

  1. Online

    Discovery · product understanding · sizing · visualisation

  2. In store

    Interaction · assistance · activation · decision

  3. After purchase

    Product information · ownership · service · continuation

LIVVIUM builds

We do more than recommend what should exist.

LIVVIUM combines strategy with implementation. We build practical tools, customer-facing platforms and connected infrastructure that can be tested in real environments.

Public experiences & activations

Exposed Layers LIVE

A digital experience platform built by LIVVIUM for Exposed Layers Studio, connecting physical products, campaigns and events with WebAR and evolving public content.

WebAR · activation destinations · interactive layers · engagement signals

DPP & Owner Gateway

ExposedLayersOS

A connected-product platform built by LIVVIUM for product information, registration, ownership and evolving product journeys.

NFC & QR · product information · registration · product history · owner access

Together, these platforms provide a working environment for developing and observing what connected commerce can become.

How we work

Identify. Apply. Evolve.

A practical approach that begins with the business problem—not the technology trend.

  1. Identify

    Find where confidence, information, technology or the customer journey is breaking.

  2. Apply

    Select, build or integrate the capabilities that address the actual need.

  3. Evolve

    Observe what works, learn from implementation and determine what should happen next.

Applied in the real world

Built through observation, demonstration and use.

LIVVIUM develops its thinking through practical tools, demonstrations and real environments—not theory alone.

See Real-World Examples
Editorial still of a dark retail interior. Used as a stand-in for Exposed Layers LIVE activations, not a photograph from a specific event.
Live activation
Editorial still of a folded shirt beside a phone. Used as a stand-in for ExposedLayersOS and owner access, not a platform screenshot.
Working platform
Editorial still of a fashion spread. Used as a stand-in for A Journey of a Thousand Threads, not a photograph from the demonstration.
Retail pilot
Editorial still of a shopper examining fit in store. Used as a stand-in for Store Fit Audit research, not a client photograph.
Applied research

Founder

Founded by Olivia Lee.

Olivia Lee works across retail innovation, connected commerce and emerging technology—translating new capabilities into practical applications, platforms and customer experiences.

Her exploratory work connects emerging ideas with real-world experimentation—developing frameworks for how retail experiences can continue across ecommerce, physical spaces and after purchase.

  • Top 100 Women of the Future — Emerging Tech, 2023
  • International speaker on retail innovation and emerging technology
  • Founder of LIVVIUM, Store Fit Audit, co-creator of Exposed Layers

Explore what LIVVIUM can build around your customer journey.